Your Smart Government Service Assistant
Streamline interactions with Saudi Arabian government services through our AI-powered, bilingual assistant. Get accurate information instantly, with dedicated service-specific interfaces.
Powerful Features for Government Services
Everything you need to provide exceptional AI-powered service to your citizens
Chat Interface. Intuitive conversation experience
Provide your users with a seamless, intelligent chat interface that understands natural language queries in both Arabic and English.
Bilingual Support
Full support for Arabic and English with automatic language detection
Real-Time Responses
Lightning-fast responses powered by advanced AI technology
Chat History
Access previous conversations and maintain context across sessions
Admin Dashboard. Complete control and insights
Manage your content, users, and monitor performance with our comprehensive administrative platform.
Role-Based Access
Control permissions with granular role-based access controls
Document Management
Upload, organize, and manage your knowledge base documents effortlessly
Analytics Dashboard
Track usage, performance, and user satisfaction metrics in real-time
Security. Enterprise-grade protection
Your data security is our priority. We implement industry-leading security measures to protect sensitive government information.
Data Encryption
End-to-end encryption for all data in transit and at rest
Compliance
Compliant with Saudi data protection legislation and international standards
Audit Logging
Complete audit trails for all system activities and user actions
Frequently Asked Questions
Learn more about how Shawer enhances government service delivery
What government services does Shawer currently support?
Currently, Shawer supports various Saudi government entities, with plans to expand to additional services. Contact us to learn about integration with your specific government entity.
In which languages is Shawer available?
Shawer provides full support in both Arabic and English languages, ensuring comprehensive service for all users in Saudi Arabia.
How does Shawer ensure data security?
We implement end-to-end encryption, strict access controls, and comply with Saudi data protection legislation and international security standards to ensure your data is always protected.
What is the response time for queries?
Our system is designed to provide responses within 3 seconds, maintaining high performance while ensuring accuracy in information delivery.
How does Shawer handle document updates?
Our system uses advanced RAG (Retrieval-Augmented Generation) technology to process and sync with documents in real-time, ensuring you always receive the most up-to-date information.
Can government entities customize their Shawer instance?
Yes, each government entity gets a dedicated instance with custom URLs and the ability to manage their own content and documents through our administrative platform.
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